Delivery Info Cart

Delivery Times

  • Shipping is managed by Australia Post.
  • Standard delivery times are up to 10 days from order placement.
  • While we endeavour to deliver goods to your nominated address within the time frames indicated, we cannot guarantee delivery times particularly during busy promotional and sale periods where some order dispatches may be delayed due to the additional volume. Dispatch of orders may also be delayed where payment or address information requires verification or correction prior to dispatch.

Delivery Fees

  • We offer FREE Shipping on orders over $40 (inc GST).
  • FREE Shipping is offered on orders over $40 after all after all discounts and promotions are applied. For orders under $40, there is a flat rate of $8.95.

Delivery Network

  • We only ship within Australia, using the Australia Post Road & Rail network.
  • Due to regulatory requirements, Euky Bear products cannot be shipped by Sea or Air. This means that we are unable to ship to areas that cannot be reached by Road or Rail such as Tasmania and other Islands and remote locations.¬†
  • We are able to accept deliveries to PO Boxes, Parcel Lockers and Post Offices.

Tracking & Expected Delivery Date

  • Please allow up to 5 days for us to dispatch your order from our warehouse.
  • Once dispatched, you will be notified by email.
  • Up to 3 days later you will receive a tracking email from Australia Post. This contains your tracking details and estimated delivery date.
  • Just prior to delivery, you will receive another email or SMS from Australia Post confirming delivery time and location.

ATL

  • If your address is unattended at the time of delivery, and you have not provided Authority To Leave, Australia Post will leave a card confirming the nearest outlet for collection. If your order is not collected, your order will be forfeited.